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September 3, 2014

THE RITZ EXPERIMENT: HOW CONSISTENCY WINS EVERY TIME!

 

Home Care Organizations of all sizes must start realizing that the customer experience is much, much more than customer service. Customer service is certainly a key part of the customer experience, however the custo...

September 3, 2014

Choosing Your HIPAA Compliant Answering Service

 

If you are a Home Care Organization, you may be experiencing the relentless 24-hour per day operation. Your patients trust you to support their continual medical needs that in many cases cannot be reliably predicted, plac...

September 3, 2014

Home health organizations that contract with call centers and or answering services for support calls are, unfortunately, often viewed as cost centers. Although these centers usually don’t bring in revenue directly, they do contribute to the home health company’s goals...

August 21, 2014

Home Health and Social Media

 

Home Health and Social Media Networks may not be married yet, but they are having a close personal relationship and it may be time to ask their intentions.

 

Turns out, many Home Health Organizations are doing just that.

 

Consumers are posting...

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