The Hidden Operational Risk Most Home Care Agencies Don't Discover Until It's Too Late As a home care agency owner, administrator, or operations leader, I want to ask you a question that may make you uncomfortable: If your scheduler quit tomorrow, would your agency survive? Not eventually. Not after a few weeks of scrambling. Not after pulling managers into scheduling, making dozens of emergency phone calls, and working late nights trying to piece together processes that only

If you run a home care agency today, Electronic Visit Verification (EVV) is already part of your daily operations. It tracks caregiver visits, verifies service delivery, and helps agencies remain compliant with state and federal requirements. But I often ask agency owners a simple question: EVV is watching your visits—but who is watching EVV? Because while EVV systems collect enormous amounts of data, many agencies struggle with what happens after the data appears . EVV Trac