You’ve probably felt this frustration: EVV was supposed to make things easier , yet it often feels like one more thing pulling your team in a dozen directions. I want to be clear—EVV itself isn’t broken. The real issue is how EVV is managed day to day , especially when monitoring and follow-up aren’t happening in real time. I’ve seen agencies with solid care teams and good intentions struggle—not because visits didn’t happen, but because exceptions weren’t handled quickly, co

You’ve probably noticed something: some agencies seem to manage EVV smoothly , while others are constantly buried in exceptions, follow-ups, and compliance stress. The difference isn’t better software—and it’s not harder-working staff. What high-performing agencies do differently with EVV is how they manage it operationally . I want to walk you through the patterns I consistently see when agencies move from EVV frustration to EVV control—and how the right support model makes