Walk into your agency office at 10:00 AM on a Tuesday. Watch your care coordinator. She has eight browser tabs open. Her phone is buzzing with an SMS alert about a missing EVV clock-in. A discharge planner from the local health system is waiting on the line to place a high-acuity referral. Meanwhile, she is manually copy-pasting intake notes from a third-party messaging portal into your EMR, praying she doesn't misspell the patient’s Medicaid ID. If your coordinators spend mo