As a home care agency owner, I know the pressure to “keep up with AI” is real. Every week there’s a new platform promising automation, efficiency, and scale. But here’s the truth I’ve learned: the future of home care isn’t about handing control to AI—it’s about using AI to assist people who deliver and coordinate care. Home care is, and will always be, a human service. Technology should support judgment, not replace it. The agencies that succeed will be the ones that strike t