She's your best coordinator. Organized, calm under pressure, the one everyone trusts with the hard cases. She's also the one whose phone doesn't stop at 5 PM. Because she's reliable, she's the one who picks up when a caregiver calls off at 6:15. She's the one who answers the family's worried text at 9 PM, because she always has. She's the one the on-call rotation quietly defaults to, even on nights she's not technically on-call, because everyone knows she'll handle it. And si