The CuraCall Model Running a home care agency is not just about delivering quality care—it is about managing nonstop communication, staffing volatility, compliance demands, and after-hours emergencies, all while protecting your leadership team from burnout. For many agency owners and directors, the greatest challenge is not growth,but sustainability. This is where the CuraCall model delivers meaningful operational relief. At its core, the CuraCall model is designed to remove
After-hours operations are one of the most vulnerable points in home care. When offices close, care does not stop—but internal coverage often does. Caregiver call-outs, urgent client concerns, family questions, and clinical escalations continue well into nights, weekends, and holidays. Without a structured system in place, agencies are left reacting to issues instead of managing them—creating chaos that carries over into the next business day. CuraCall was built to eliminate
