If you’re running a home care agency, you already know this truth: EVV exceptions don’t happen occasionally—they happen every single day.  And while each exception may seem small on its own, together they quietly disrupt your operations, drain staff time, frustrate caregivers, and put compliance at risk. I’ve seen agencies invest in EVV technology expecting it to solve  problems, only to realize it actually creates a new layer of work. The real challenge isn’t EVV itself—it’s

Consistency That Matters In home care, consistency is not a “nice to have”—it is the difference between trust and uncertainty, safety and risk, calm and chaos. Clients expect reliable communication, caregivers depend on timely support, and agencies must maintain control across every shift, every day. When coordination varies by who answers the phone or what time a call comes in, care quality suffers. CuraCall was designed to eliminate that variability. By delivering standardi

Replacing Operational Noise With Clarity In today’s home care environment, agencies are under constant pressure to move faster, communicate better, and operate with precision—often while facing staffing shortages, regulatory demands, and rising client expectations. Amid this complexity, many organizations experience what can best be described as operational noise : nonstop calls, fragmented information, repeated escalations, and reactive decision-making that drains leadership

Better Communication, Better Care In home care, trust is built—or broken—through communication. Every call answered, every concern handled, and every update delivered shapes how clients and caregivers perceive an agency. When communication is delayed, inconsistent, or unclear, confidence erodes quickly. CuraCall was built to solve this challenge by ensuring communication is professional, timely, and dependable at every touchpoint. Trust Begins With Being Reachable Clients and

Honoring Compassion Every November, the nation pauses to recognize the extraordinary individuals who provide care, comfort, and dignity to those who need it most. Caregiver Month  and Home Care & Hospice Month  shine a spotlight on the caregivers, clinicians, coordinators, and home care professionals who make aging in place and compassionate end-of-life care possible. Their work is often quiet, demanding, and deeply human—yet it forms the backbone of care in communities acros

Cost-Effective Optimization In today’s competitive home care environment, agencies are under pressure to deliver higher-quality care with tighter margins. While the instinctive response to rising workloads is to hire more staff, many forward-thinking agencies are finding a smarter, more sustainable solution— outsourcing care coordination . Rather than increasing internal headcount and associated costs, outsourcing provides a flexible, cost-effective path to operational excell

Optimization as a Growth Strategy In the fast-growing home care industry, many agencies focus on hiring more staff as their primary path to expansion. Yet true, sustainable growth comes not from adding more resources,but from optimizing the systems that support them. One of the most powerful—and often overlooked—growth strategies is strengthening care coordination. By streamlining communication, tightening workflows, and improving operational structure, agencies can unlock gr

Seamless Care at Scale As home care demand continues to rise across the United States, agencies are expanding service areas, onboarding more caregivers, and supporting a growing number of clients with complex needs. But scaling care isn’t just about growth in numbers—it requires stronger, smarter coordination. To deliver consistent, high-quality care across multiple counties, cities, or states, agencies must adopt operational systems that keep communication clear, workflows e

The New Standard of Care The home care landscape in the United States is evolving faster than ever. With increasing client demands, staffing shortages, and regulatory requirements tightening across states, agencies are under pressure to deliver consistent, high-quality care while maintaining full compliance. To meet these expectations, the industry’s focus is shifting toward one essential concept— optimization . By embracing smarter coordination and operational strategies, ho

Turning Bottlenecks Into Breakthroughs In the fast-evolving home care industry, agencies are constantly challenged to balance growth with efficiency. Between caregiver shortages, compliance demands, and the daily coordination of schedules, communication, and documentation, bottlenecks can quickly emerge—slowing down operations and impacting both client satisfaction and caregiver performance. What if these very bottlenecks could be transformed into opportunities for operationa