"I wanted to thank you for creating, implementing, and executing such a wonderful service. In the face of the pandemic, the Home Care Industry faces many challenges. During the lock-down, CuraCall stepped in and helped us through these crucial periods. It is refreshing to know their staff genuinely cares about the calls they manage for us. Their friendly and positive attitudes are a pleasure to work with.
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Moreover, I wanted you to know that I thought you and your staff handled the snow storm very well yesterday and am appreciative. As you know, I never close the office. I think outside of Hurricane’s, this is only the 2nd time in last 20 years I have closed due to snow. Good to know I can count on CuraCall should I close again in the next 20 years".
Rick Schaefer
Chief Operating Officer
Better Home Health Care Agency
The CuraCall Difference
Welcome to CuraCall, your trusted partner in communication for the home health industry.
At CuraCall, we understand the critical importance of seamless communication in delivering exceptional care and support to those in need. With a focus on efficiency, reliability, and personalized attention, we empower our clients to streamline their communication processes, enhance client satisfaction, and ultimately deliver exceptional care to those in need.
Founded with a vision to revolutionize communication within the home health sector, CuraCall brings together a team of dedicated professionals committed to excellence, compassion, and reliability. With years of experience in both healthcare and customer service, our team members possess the expertise and empathy necessary to navigate the complexities of home healthcare with ease.
What sets us apart at CuraCall is our unwavering commitment to compliance and data security. We understand the sensitive nature of the information handled within the home health industry, which is why we have taken proactive steps to ensure the utmost protection of client data. We are proud to announce our partnership with The Compliancy Group, a leading third-party organization specializing in HIPAA compliance.
Through our partnership with The Compliancy Group, we have undergone rigorous evaluation and certification processes to ensure that our practices meet the highest standards of HIPAA compliance. This certification serves as a testament to our dedication to safeguarding client information, maintaining confidentiality, and upholding the integrity of the home health industry.
As a leading call center specializing in the home health industry, we provide tailored communication solutions that empower home health agencies to focus on what matters most—providing quality care to their clients. From handling inquiries, managing shift schedules, coordinating care plans, new client referral intake, and providing support, our comprehensive range of services is designed to streamline operations, enhance efficiency, and elevate the overall client experience.
At CuraCall, we prioritize personalized attention and genuine connections, ensuring that every interaction is met with warmth, professionalism, and understanding. We take pride in serving as an extension of our client's teams, seamlessly integrating with their operations to deliver seamless, reliable communication solutions that exceed expectations.
Driven by a shared commitment to excellence and a passion for making a difference, the CuraCall team is dedicated to empowering home health agencies to thrive in an ever-evolving healthcare landscape. With our unwavering support and innovative approach to communication, we are honored to enhance the lives of caregivers, clients, and their families.
Experience the difference that compliance, security, and compassion can make in your communication strategy. Partner with CuraCall today and join us in elevating the standard of care in home health.
Find out more about CuraCall's customized patient communications solutions for Home Care
