If you run a home care agency, let me ask you an honest question: who is watching your EVV system when your office is closed? Not who checks it the next morning —but who is actively monitoring, responding, and documenting issues when they actually happen. Because EVV doesn’t wait for business hours. And when no one is watching it in real time, that’s where risk quietly builds. The After-Hours EVV Gap No One Talks About During the day, EVV issues are manageable. Your team is p

If you manage a home care agency, you already know this reality: EVV issues don’t follow business hours.  They happen early mornings, late nights, weekends, and holidays—exactly when your internal team has the least coverage. And that’s why nights and weekends quietly become the most dangerous times for EVV compliance. I’ve seen agencies with strong daytime processes still struggle after hours. Not because they don’t care—but because EVV requires real-time attention, and your

If you’re running a home care agency, you already know this truth: EVV exceptions don’t happen occasionally—they happen every single day.  And while each exception may seem small on its own, together they quietly disrupt your operations, drain staff time, frustrate caregivers, and put compliance at risk. I’ve seen agencies invest in EVV technology expecting it to solve  problems, only to realize it actually creates a new layer of work. The real challenge isn’t EVV itself—it’s

Home care agencies across the U.S. are under constant pressure to do more with less. Rising caregiver shortages, high turnover, compliance demands, and 24/7 operational expectations make traditional staffing models increasingly difficult to sustain. Leaders are often forced to choose between overworking internal teams or risking missed calls, delayed responses, and operational gaps. This is where CuraCall fundamentally changes the equation. Instead of adding headcount, CuraCa

Less Firefighting, More Focus Home care leaders didn’t enter the industry to spend their days reacting to emergencies, chasing missed calls, or patching last-minute schedule gaps. Yet for many agencies, leadership time is consumed by constant firefighting—after-hours issues, caregiver callouts, EVV exceptions, and escalations that pull focus away from strategy, growth, and culture. Over time, this reactive mode creates burnout at the top and instability throughout the organiz