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1-800-240-1103

Keeping 
Home Care 
Connected

TM

we exclusively cater to the Home Health Industry.  Homecare has particular needs that require someone to understand what homecare is about.  Let CuraCall show you a different way to manage your OnCall.  

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Exclusively Providing Home Health with  24/7/365 Communication Services 

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The CuraCall difference is simple:

We place our customers at the forefront of everything we do.  Exclusively serving the home care industry, our HIPAA Compliant Call Center Solutions employ outstanding multilingual talent that directly translates to a better patient experience for our clients.

"The services CuraCall has provided for our business have been an integral part of our daily operations.  Not only are the agents thorough, but they are also friendly and very helpful. 

 

Customer service is always quick and efficient, making our day-to-day processes seamless.  In addition to using their services during business hours, we also utilize their supervisory team for our after-hours and weekend needs. This unique service keeps us running 24/7. 

 

We are thankful and appreciative of the professional service they provide. If your business is in need of a way to help streamline customer service and provide analytics for all inbound calls and performance, CuraCall is the answer."  

Hands at Home Care Services

Waitsfield, Vermont

Deanna Sellars, Operations Manager

Our People

"Our People" at CuraCall are the dedicated voices behind our commitment to excellence in the home health industry. As the frontline of communication, they are the compassionate listeners, the knowledgeable guides, and the reassuring presence for both caregivers and clients alike.

Every member of our team embodies the core values of empathy, professionalism, and reliability. They understand the significance of their role in facilitating connections and providing vital support to those in need. Whether it's a caregiver seeking guidance or a client inquiring about services, our people approach every interaction with warmth, patience, and expertise.

With extensive training and a deep understanding of the intricacies of home health care, our people are equipped to address inquiries, offer solutions, and provide the information and assistance necessary to ensure a seamless experience for all involved. They are committed to upholding the highest standards of service, always striving to exceed expectations and make a positive difference in the lives they touch.

At CuraCall, our people are not just employees; they are valued members of a compassionate community dedicated to making a meaningful impact in the lives of others. Through their unwavering dedication and unwavering commitment to excellence, they embody the spirit of CuraCall and the values that drive us forward every day.

Return on Investment

At CuraCall, we understand that investing in quality care and communication yields invaluable returns for both our clients and our partners in the home health industry. Our commitment to delivering exceptional service translates into tangible benefits that extend far beyond the initial investment.

Through our specialized call center services, we provide a streamlined and efficient communication channel that enhances productivity, minimizes administrative burdens, and optimizes resource allocation for home health agencies. By entrusting their communication needs to us, our partners experience significant cost savings, allowing them to focus their resources on delivering high-quality care to their clients.

Moreover, our emphasis on personalized, compassionate communication ensures enhanced client satisfaction and loyalty. By providing prompt, knowledgeable assistance and fostering meaningful connections, we contribute to improved client outcomes and increased referrals for our partners.

Furthermore, our call center solutions are designed to adapt and scale according to the evolving needs of our partners, providing flexibility and agility in a dynamic healthcare landscape. Whether it's managing peak call volumes, implementing new protocols, or integrating with existing systems, we tailor our services to maximize efficiency and effectiveness, thereby amplifying the return on investment for our partners.

Ultimately, partnering with CuraCall isn't just a financial decision—it's an investment in excellence, reliability, and peace of mind. With a proven track record of delivering measurable results and exceeding expectations, we are committed to helping our partners thrive in an increasingly competitive industry while making a positive impact on the lives of those they serve.

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Call Center Solutions

CuraCall provides enhanced multilingual Call Center  Solutions to maximize your staff's efficiency and your diverse cultural patient population

Workflow Management Built into the CuraCallxRM

Intelligence to maximize productivity in every area of your operations

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Reducing the average time for conflict resolution, improving patient outcomes

Does Your Call Center have to be HIPAA Compliant?

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Unique Training

CuraCall has designed programs to strengthen the experience given by our Patient Care Representatives (PCR) through interactive scenario training.

Technology

Open and collaborative, yet safe and secure.

This balance makes CuraCall Home Care Call Center Solutions truly a unique provider.

Business Continuity Plan

CuraCall facilities are equipped with robust and secure network infrastructure to support maximum availability and up-time, and all vital systems incorporate appropriate redundancies. 

Our Approach

Leading home health organizations use our customized solutions to gain an advantage in the marketplace.

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